TERM AND CONDITION’S

These Terms of Use (“Terms”) govern your access and use of RK Skin & Hair Studio’s website and services. By using our services, you agree to these Terms. Welcome to Rk Skin & Hair Studio. These terms and conditions govern your access to and use of our services. By booking an appointment, purchasing a product, or engaging with our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. Acceptance of Terms

By accessing and using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue the use of our services.

2. Services
  • Service Offerings: We provide a range of beauty and grooming services, including skincare treatments, hair care, and other beauty-related services. Service details and prices are available at our studio and on our official platforms.
  • Appointment Booking: Appointments can be made online, via phone, or in person at the studio. We recommend scheduling in advance to secure your preferred time slot.
  • Consultations: All clients are encouraged to attend a consultation before receiving certain treatments to ensure suitability and safety. Failure to disclose relevant medical information may result in unsatisfactory results or adverse reactions, for which we cannot be held liable.
3. Appointments & Cancellations
  • Late Arrivals: We request that clients arrive on time for their appointments. If you are more than 15 minutes late, your appointment may be shortened or rescheduled to accommodate other clients.
  • Cancellations & Rescheduling: Cancellations or rescheduling requests must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee of 50% of the service price.
  • No-Show Policy: Clients who fail to attend their scheduled appointment without notice will be charged the full service fee.
  • Emergency Situations: We understand that emergencies may arise. In such cases, please inform us as soon as possible to discuss alternate arrangements.
4. Payment & Refunds
  • Payment Methods: Payment is required at the time of service. We accept cash, credit/debit cards, and UPI payments. Prices are inclusive of applicable taxes unless stated otherwise.
  • Refund Policy on Services: We do not offer refunds for completed services. However, if you are dissatisfied with a service, please notify us within 24 hours, and we will do our best to resolve the issue.
  • Refund Policy on Products: Products purchased at Rk Skin & Hair Studio are non-refundable once opened or used. Unopened and unused products can be returned within 7 days with a receipt for a full refund or exchange.
5. Health and Safety
  • Client Responsibility: You must disclose any medical conditions, allergies, or sensitivities prior to receiving treatments. We are not liable for adverse reactions if such information is not provided.
  • Safety Protocols: We maintain high standards of hygiene and sterilization. Equipment is sanitized between uses, and disposable items are used when necessary to ensure client safety.
  • Patch Test: For treatments involving chemicals (such as hair color or skincare products), we recommend a patch test 24-48 hours before the procedure to minimize the risk of allergic reactions.
6. Use of Personal Belongings

Client Property: We recommend that clients keep personal belongings safe. Rk Skin & Hair Studio is not responsible for the loss, damage, or theft of personal items while on our premises

7. Promotions & Special Offers Law
  • Validity: Promotions, discounts, and special offers are subject to the terms outlined in the offer. Offers cannot be combined unless explicitly stated.
  • Cancellation: We reserve the right to cancel or modify any promotion without prior notice.
8. Intellectual Property

All content on our website, social media, and other marketing materials, including text, images, logos, and graphics, is the property of Rk Skin & Hair Studio. Unauthorized reproduction, distribution, or use of any content is prohibited.

9. Privacy

Your privacy is important to us. We collect and use personal information as outlined in our Privacy Policy. By using our services, you agree to the collection and use of information in accordance with our privacy practices.

10. Liability
  • Service Outcomes: While we strive to provide high-quality services, individual results may vary. Rk Skin & Hair Studio is not responsible for unsatisfactory results due to circumstances beyond our control, such as individual skin or hair conditions.
  • Injury or Damage: We take all precautions to ensure your safety during treatments. However, Rk Skin & Hair Studio is not liable for any injury, damage, or loss resulting from the use of our services, except in cases of proven negligence.
11. Modifications to Terms
  • We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
12. Governing Law
  • These terms and conditions are governed by the laws of India. Any disputes arising in connection with these terms will be resolved in accordance with the jurisdiction of the courts in Maharashtra.
13. Contact Information
  • If you have any questions or concerns regarding these terms and conditions, please contact us:

    Rk Skin & Hair Studio
    Email: info@rkskinhair.com
    Phone: +91-XXXXXXXXXX
    Address: [Insert Address]